Retail & E-commerce
Turn hold time into sales time
Retail is fast-paced and every customer touchpoint matters. When shoppers call your store, they're already engaged with your brand — making hold time the perfect moment to promote deals and drive conversions. TunePoa transforms ringback tones into a sales channel, broadcasting your latest offers, loyalty rewards, and seasonal promotions directly to waiting callers. It's like having a salesperson on the line before anyone even picks up.
Flash Sales & Discounts
Announce flash sales, discount codes, or new arrivals directly to waiting callers, creating urgency and driving immediate purchases during peak shopping periods.
Loyalty & Referral Programmes
Promote loyalty programmes and referral rewards, encouraging repeat business and word-of-mouth growth without spending on traditional advertising channels.
Website & WhatsApp Shop
Direct callers to your website or WhatsApp shop while they wait, seamlessly bridging the gap between phone enquiries and online purchasing journeys.
Seasonal Campaigns
Run seasonal campaigns (Black Friday, Ramadan, back-to-school) with automatically rotated tones that keep your promotional calendar fresh and engaging year-round.
Proven Results
Increase in repeat purchases
Reduction in call abandonment
Campaign response rate vs SMS
Automated promotional channel
How Retailers Use TunePoa
Fashion Retailer
A clothing chain plays upbeat music with interspersed flash sale announcements during weekend calling peaks, driving a 28% increase in same-day online orders from callers who heard the promotion.
Electronics Store
An electronics retailer promotes warranty upgrades and accessory bundles during hold time, increasing average order value by 15% for callers who subsequently visit the store.
E-commerce Platform
An online marketplace broadcasts download prompts for their mobile app and exclusive app-only discount codes, resulting in 5,000+ new app installations per month attributed to ringback tone listeners.
Three Steps to Smarter Selling
Upload Your Promotions
Record flash sale announcements, loyalty programme details, or seasonal offers. Our production team can create professional messages that match your brand's energy and style.
Schedule Retail Campaigns
Align tones with your promotional calendar — Black Friday, Ramadan, back-to-school, and more. Automatic rotation ensures the right offer reaches callers at the right time.
Drive Instant Conversions
Your promotional tone goes live in minutes. Track how many callers heard your message and measure the direct impact on sales with our analytics dashboard.
Ready to Turn Hold Time Into Sales Time?
Join retailers across Africa already using TunePoa to promote flash sales, drive app installs, and boost repeat purchases — all while their callers wait.